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Privacy Policy


When it comes to Airtravlers, every meaningful service begins with Trust and transparency. Whenever you use or connect to our Website at www.airtravlers.com, we collect information about you, your preferences, and sometimes even your company for legitimate purposes.

This page, referred to as the "Privacy Policy" from now on, clearly and openly describes how we gather, use, store, protect, and share your information.

Our approach is simple: we want you to know exactly how your information is handled. Transparency, security, and responsibility are important aspects that we consider in every action we take. The moment you use www.airtravlers.com, you acknowledge and accept the practices described here

1. Information We May Collect

When you choose to use www.airtravlers.com, we may gather both personal and business information. This information will help us do our jobs better, provide better services, and, most importantly, meet our legal and operational obligations. Some examples are:

Personal Identification Information

Name, gender, date of birth, nationality, government ID details, passport or visa data, or other unique identifiers

Contact Details

Phone numbers, residential or mailing addresses, email accounts, or fax numbers.

Payment and Billing Information

Cardholder name, credit or debit card number, expiration date, security codes, and billing address.

Professional Information

Company name, designation, office contact details, and organizational affiliation.

Service-Related Preferences

Travel requirements, hotel or accommodation preferences, dietary requests, itinerary details, or other specific needs.

Survey Responses

Feedback, questionnaires, or market study results shared with us or our authorized representatives.

It's important to know that some details are required to complete the booking process, manage accounts, or use our services effectively, while other information is optional.

2. Security Of Your Information

Our mission is clear: to keep your information safe at all times. We protect your data in several ways (multi-layered approach), including:

Administrative Measures

Internal policies, staff training, and restricted access to data.

Technical Measures

For storing sensitive data, we use encryption, firewalls, and secure servers.

Physical Measures

To prevent unauthorized access, facilities and monitoring systems are controlled

It's important to understand that no system is entirely safe and secure. However, we make sure your data is protected against loss, theft, or unauthorized use as our top priority. We store your card information securely, allowing you to use it at any time in the future. You can change or remove your saved payment methods at any time.

3. How We Use Your Information

Any personal or corporate information is used for legitimate business purposes. With this, we make sure your service is delivered smoothly and with confidence. Examples include:

Processing Bookings and Transactions
  • Confirming reservations and purchases.
  • Issuing receipts and invoices.
  • Sending notifications about itinerary updates or changes.
Account Management
  • Authenticating logins and preventing unauthorized access.
  • Preventing misuse, abuse, or fraudulent activities.
  • Allowing you to review, edit, or update your details.
Personalization
  • Sending birthday or anniversary greetings.
  • Offering tailored recommendations and promotions.
  • Customizing content to reflect your interests and past interactions.
Research and Improvement
  • Conducting surveys to improve services.
  • Gathering analytics for website performance.
  • Enhancing usability and customer satisfaction.
Marketing and Communication
  • Informing you about new deals, services, or promotions.
  • Providing updates relevant to your interests.
  • Delivering newsletters or alerts if you choose.

In times, we use your data only when we have a valid reason. This is to provide a service you requested, to comply with legal requirements, or because you have permitted us.

4. Disclosure of Information

We aim to serve you better; we occasionally share your information with trusted partners. We only share what’s necessary, and these partners must keep your data safe. They may include:

Affiliates and Subsidiaries

For administrative, marketing, or operational support.

Contractors and Consultants

Specialists providing IT services, marketing, data processing, analytics, or communication solutions.

Service Providers

Travel suppliers, hotel operators, airlines, loyalty program managers, or insurance providers.

Financial Institutions

Credit card companies, banks, or payment processors complete transactions.

Authorities

Government bodies, regulators, or law enforcement (in cases where it is legally required).

Business Transactions

In the event our company changes ownership, your information may be transferred to the new company. We ensure, throughout the entire process, that it remains safe and private while adhering to the same protection standards.

We aim to make sure that every recipient of your data upholds confidentiality and security obligations.

5. Minors

Our website is not intended for children or minors. Anyone under 18 can provide any information through the Website. We do not knowingly collect personal information from people younger than 18 years old. That being said, if you are not old enough to use this website right now, please do not use it or provide any information.

If we discover that we have obtained personal information from a child without their parents' permission, we will delete that information immediately. If you believe we have information about or from minors and are unconcerned about it, please send us an email at support@airtravlers.com

6. Cookies And Session Data

We use cookies to make the platform better for you and to show you notifications that are relevant. Cookies are small files that your browser saves on the hard drive of your computer. They help us give you better service. These days, most browsers accept cookies without asking.

People who work with us do not get this cookie information. Each time you use the platform, specific details may be logged, such as your IP address, operating system, browser type, etc. It's also applicable to the actions you take while using the site.

7. Information Sharing with Partners

If you choose to interact with www.airtravlers.com at any time, you may have to work with external partners. As an example, if you book travel services through us, we may provide the airlines, hotels, or local operators with the information they require.

In case of promotional campaigns, corporate partners may access limited information to conduct relevant surveys or present personalized offers. Your information is only shared with other people when it's necessary to serve you. It's not shared for any other reason.

8. Your information's safety

Your personal information is safe with us. We take steps both physically and technically to ensure its security. While there is no such thing as a 100% secure system, we do our best to keep things safe from loss, misuse, and unauthorized access.

We keep your card information safe in our database. You can log in at any time to add, change, or remove saved payment methods.

9. Using Intellectual Property

The text, pictures, logos, and other protected content on our website belong to us. Without our permission, you can't use this content for business. You could be held responsible for any damage that happens if you misuse our intellectual property.

10. Changes in Price

Prices may change based on the state of the market and the industry. In such close proximity to the pulse of the market, Prices can change based on how much people want and how much is available. Additionally, we may occasionally update this Privacy Policy to take into account modifications to the law, our business practices, or customer needs.

Any questions or requests should be emailed to support@airtravlers.com, and we will respond as soon as possible.

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